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General Ship Modeling
Discuss modeling techniques, experiences, and ship modeling in general.
Hosted by Todd Michalak
BAD VENDOR ALERT
blaster76
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Texas, United States
Joined: September 15, 2002
KitMaker: 8,980 posts
Model Shipwrights: 3,507 posts
Posted: Friday, May 03, 2019 - 11:13 AM UTC
Hobbymodels.com... I place an order (pre order)with them over a year ago...unfulfilled. Contacted them when I saw they had ceased listing the item. They told me I ha store credit. When I placed another order they charged credit card again. As it was a pre order I figured that was problem. Contacted them numerous times asking for a substitution....no reply. So finally placed an order and made sure i put in remarks that I had store credit. Charged my card again. And big surprize after I ordered kit it now became OOS. Well numerous attempts asking for refund or to send me a kit have been ignored. Very little I can do except get on modelling sites and let fellow modelers know about them
TimReynaga
Staff MemberAssociate Editor
MODEL SHIPWRIGHTS
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California, United States
Joined: May 03, 2006
KitMaker: 1,950 posts
Model Shipwrights: 1,487 posts
Posted: Friday, May 03, 2019 - 11:23 AM UTC
Steve,

You are not alone; the Better Business Bureau has other consumer comments about Hobby Models, LLC (Hobbymodels.com) at https://www.bbb.org/us/pa/south-canaan/profile/retail-hobby-supplies/hobby-models-llc-0241-236014649/complaints
d6mst0
#453
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Texas, United States
Joined: August 28, 2016
KitMaker: 1,224 posts
Model Shipwrights: 703 posts
Posted: Saturday, May 04, 2019 - 12:50 AM UTC

Quoted Text

Hobbymodels.com... I place an order (pre order)with them over a year ago...unfulfilled. Contacted them when I saw they had ceased listing the item. They told me I ha store credit. When I placed another order they charged credit card again. As it was a pre order I figured that was problem. Contacted them numerous times asking for a substitution....no reply. So finally placed an order and made sure i put in remarks that I had store credit. Charged my card again. And big surprize after I ordered kit it now became OOS. Well numerous attempts asking for refund or to send me a kit have been ignored. Very little I can do except get on modelling sites and let fellow modelers know about them



You can cancel the credit card charge.